Shipping Policy
Thank you for shopping at rmsbeauty. Please read our shipping policy carefully to understand how we handle processing and delivery of your orders.
Order Processing
All orders are processed within 1-3 business days. During busy periods, processing may take longer. You will receive a confirmation email once your order has been shipped.
Shipping Time
Shipping to United States addresses typically takes 7-12 business days after your order has been processed. Delivery times may vary depending on your location and carrier delays.
Shipping Fees
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
Order Cancellation
Orders can be cancelled within 12 hours of placing them. After this time, processing may have already started, and we may not be able to cancel your order. Please contact us promptly at nanglencaoLich129@gmail.com if you wish to cancel.
Returns
If you wish to return a product, you must do so within 14 days of receiving your order. Items must be returned in their original condition.
Customers are responsible for return shipping costs unless the item you received is defective, damaged, or incorrect. In these cases, please contact us immediately at nanglencaoLich129@gmail.com for assistance.
Refunds
Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used at checkout.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at nanglencaoLich129@gmail.com.